Word vs PDF: the 30-second decision table

The format question has a short answer — follow the posting; otherwise PDF — and a few situations where the answer flips.

Send PDF when…

Applying by email or upload with no instructions: PDF freezes your layout on every device and can't be accidentally edited. Modern ATS parse text-based PDFs fine. The file name matters more than people think: maria-santos-resume.pdf, never "final_v7 (2).pdf".

Send Word (.doc/.docx) when…

The posting asks for it (many government and corporate portals still do); a recruiting agency will re-brand your resume before showing it to clients (they need editable files); or a portal's parser explicitly struggles — some older systems pre-fill forms noticeably better from .docx.

Never send

Pages/ODT (opens broken on most corporate machines), a photographed or scanned resume (no text = nothing parses), Canva image exports (PDFs that are pictures of text — parsers see an empty page), or a Google Docs share link where a file is expected.

From .doc to clean PDF in one click

Open the .doc in Word or Google Docs → File → Download/Save As → PDF. Then run the two checks: select text in the PDF with your cursor (if you can't select it, it exported as an image — redo), and reopen it on your phone to confirm the layout held. That's the whole workflow — which is why our builder ships .doc files: they are the universal source format everything else exports from.

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Frequently asked questions

Is PDF safe for ATS in 2026?

Text-based PDFs parse fine in current systems. The failures are image-PDFs (scans, Canva exports) and ancient portals — which usually ask for .docx explicitly.

Why do recruiters ask for Word files?

Agencies edit resumes — removing contact details, adding their letterhead — before sending them to clients. It is routine, not suspicious.

What should the file be named?

firstname-lastname-resume.pdf (or -cv). It is the first professionalism signal the recruiter sees, before opening the file.

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